REFERRALS TO HOME-START
Home-Start Stirling works alongside other agencies from both the statutory and voluntary sector who may pass you on to Home-Start Stirling. This is called Referral. Families can also refer themselves (self referral).
We can receive referrals from the following areas:
Stirling, Raploch, Cornton, Bridge of Allan, Dunblane, St Ninians, Bannockburn, Fallin, Cowie and Plean.
We receive referrals from:
- GP’s and Health Visitors
- Social Services
- Community Psychiatric Nurses
Other voluntary organisations also make referrals, for example:
- Stirling Women's Aid
- Action in Mind
- Victim Support Stirling
- Open Secret
Home-Start can offer help to families in the following circumstances:
- The family is suffering stress or experiencing difficulties whatever the reason
- The family has at least one child under the age of five
When a family has been referred to Home-Start Stirling, the allocated co-ordinator will work in partnership with the family to identify their individual needs and goals and how Home-Start Stirling can help them achieve this whether to receive support through a Home-Visiting volunteer or a placement at the Family Group.
The co-ordinator will then aim to match the family as quickly as possible with a suitable volunteer if Home-visiting support is required. The volunteer will be introduced to the family and arrangements made to visit weekly for as long as there is a need by the family.
Once a volunteer is matched to a family, the Referrer will be given written confirmation that the family is receiving support from Home-Start Stirling.
POSSIBLE REASONS FOR REFERRAL
Referral reasons vary with sometimes more than one reason for referral. However, they often include one or more of the following:
- Multiple births
- Disability/ill health
- Depression/postnatal depression
- Help with parenting skills
- Relationship problems
- Domestic abuse
- Families affected by alcohol/substance abuse
FIRST STEPS TO A REFERRAL
Prior to making a referral, it is important that contact is made with Rachel Cameron, our Senior Co-ordinator or Ashleigh McDiarmid, Co-ordinator, to check the availability of volunteers.
Following initial contact, a referral form has to be completed on behalf of the family.
The family must consent to the submission of a referral.
Families can refer themselves by speaking to Rachel Cameron, our Senior Co-ordinator.
Enquiries can also be made by e-mail or using the Contact Us form on this website. A coordinator will phone contact you about your enquiry. All communication is treated with the utmost confidence.
AFTER A REFERRAL
The help offered will vary according to the specific needs of the family. Friendship, talking, listening, playing with the children, helping in the home, accompanying the family on outings, keeping appointments or other help may all be offered.
The length of time that a volunteer offers support will also vary, with some families only needing support for a short time whilst others may need help for much longer.